COVID-19 PCR Testing Service
How does it work
Your COVID-19 test kit is for self test use only, the package contains easy to use instructions. We will take care of rest from the timely delivery of your test kit to the Lab and sending the test results by email or if you prefer you can pick up your results (fit to fly certificate from our office) This service is currently offered 7 days a week.
Can my arline verify the COVID-19 PCR test result?
Your fit to fly certificate contains a unique QR code which can be verified immediately by third parties such as airlines by scanning the code on your certificate.
What information do we require?
In order to issue a fit to fly certificate we will require the details of your passport or travel document number and your date of birth. Please ensure you bring this document with you when collected your test kit.
How do I get my results?
The results of your COVID-19 PCR test are sent by email instantly as soon as a result is established. (you can either download the result/certificate on your mobile device or print on a plain a4 size paper. You can also collect the certificate from our office.
How long does it take to get my results?
The results of your COVID-19 PCR home test are provided within 24-48 hours after processing.
What are the differences between PCR, LAMP and Lateral Flow?
A PCR test is the gold standard in COVID-19 testing and is the test used by the NHS. It offers the most accurate results as it can detect even the smallest amount of virus. This means that a negative PCR test result provides the most reliable indication you can safely continue to work and travel.
A LAMP test is also analysed in a laboratory but the test is less accurate and sensitive. Therefore, it may give a negative result to people who have a small amount of virus present. A negative LAMP test provides you with some protection, but not as much as a PCR test.
Lateral flow is an established technology, adapted to detect antigens that are present when a person has COVID-19. The best-known example of a lateral flow test is the home pregnancy test kit.
The test kit is a hand-held device with an absorbent pad at one end and a reading window at the other. Inside the device is a strip of test paper that changes colour in the presence of COVID-19 antigens.
A negative result means that active coronavirus infection was not detected, at the time of the test. However, this does not guarantee that you do not have coronavirus. It is not analysed in a laboratory, unlike the PCR or LAMP tests.
Positive (SARS-CoV-2 Detected): in this case, the presence of SARS-CoV-2 RNA has been detected in the sample.
Negative (SARS-CoV-2 Not Detected): in this case, the presence of SARS-Cov-2 RNA has not been detected in the sample.
Retest (A valid result could not be generated from the sample provided): in this case, we have been unable to obtain a valid test result and a new swab sample should be taken and submitted for an additional test. A ‘retest’ result could indicate a failure in the sampling process, or the presence of inhibitors that prevent successful detection of viral RNA. A new order for a test should be placed to allow for a retest, please ensure you follow the sample instructions carefully to reduce this risk.
Terms & Conditions
We operate a strict no refund and returns policy with no exceptions.
We cannot provide a refund for delays in receipt of the testing kits or results from the laboratory as a result of factors outside of our control such as delays in the postal system or delays in processing the kits by the laboratory.
The Covid testing kits cannot be returned to us once received by you. This is due to risk of transmission of the virus.
Fit to Fly:
Strictly no refunds or returns permitted once you purchase the fit to fly test/certificate.
We do not take responsibility if your test result is delayed by the laboratory for any reason which is not in our control.