Many flights are operating under government restrictions worldwide. Ensure you have checked the latest information directly with the airline and the FCO websites for updates.
Additional entry requirements have been introduced due to Covid-19. The requirements differ from country to country and may be subject to change with very little notice.
Ensure you reconfirm your flights 72 hours before travel as many airlines are making regular changes to their schedule flight dates and times.
UPDATE: 15 Feb 2021 - RETURNING TO THE UK - Everyone must book a travel test package – this costs £210. You must take a COVID-19 test on or before day 2 for variant surveillance and a test on or after day 8 to check that you do not have COVID-19. Further details are available on the following gov uk website. How to quarantine when you arrive in England.
Please follow the steps below.
1.Covid19 test must be taken within 72hours of departure to the UK.
2.Book your travel test package here Covid Testing Package.
3.Complete the passenger locator form within 48 hours of departure. Public Health Passenger Locator Form
**You will need to provide the covid test package reference in the passenger locator form.**
Mandatory hotel quarantine for red list countries- If arriving from red list countries. passengers will need to quarantine in a government-approved hotel. Passengers must book and pay for government approved hotel quarantine package prior to travel, citing the reference number in your Passenger Locator Form. Book and pay for your hotel quarantine package here.
UPDATE: 09 JAN 2021 PAKISTAN ENTRY REQUIREMENTS - EFFECTIVE immediately all passengers travelling from UK to Pakistan must hold a valid NICOP/NADRA card or POC/Pakistan Origin card or Pakistani Passport. A PCR test must be conducted within 72 hours prior to commencement of travel to Pakistan. For further clarification please contact customer services.
UPDATE: 08 JAN 2021 - All international arrivals to England, including UK nationals, required to present a negative COVID-19 test taken up to 72 hours prior to departure The Government announcement is here. It is a mandatory requirement to complete the passenger locator form 48 hours before arriving into the UK -Public Health Passenger Locator Form.
UPDATE: 28 SEPT 2020 - Effective 05OCT2020, all Passengers travelling to Pakistan from the UK must hold a negative PCR test conducted 72 hours before departure. In addition all passengers must download PASS TRACK app and enter their personal details. Passengers must print a confirmation and present at check-in counter. Passengers without a smartphone are required to upload the details on this link https://passtrack.nitb.gov.pk/login and print a confirmation copy. Please visit the Pakistan government website for further details - click here
UPDATE: 10JULY 2020 - Passengers travelling from Pakistan will be required to present a negative COVID-19 PCR test result certificate at the time of checkin. The test is a mandatory requirement and depending on your airline it must be taken 96 or 72 hours prior to your travel date.
UPDATE: 08JUNE 2020 - Passengers arriving into the UK will be required to provide travel and contact information please use the following link and complete the form 48 hours before your arrival into the UK - Public Health Passenger Locator Form.
These are challenging times and our Customer Care Team are working around the
clock to ensure you have the latest updates, information and travel guidance possible
in line with airline policy to address your needs during these very challenging and
We are working with you in line with government guidelines. Please take a moment to note the following information which will help you and us to ensure our operations run smoothly and we can provide you the best service possible:
1. Telephone UK: Our office is open by appointment only.
Please feel free to contact us on 01332 361650 or 01332 299463
2. Telephone from Abroad: Calling from abroad - please phone +44 1332 361650
3. Website Bookings: Access to our online booking platform is currently unavailable due to the current travel disruptions worldwide, bookings can be made by phone and email where applicable.
4. Book by email: If you are not due to travel in the next 7 days we recommend you contact us via - giving us your contact details and reservation code where applicable. Alternatively if you have an existing booking you can use the following contact form Here.
5. All Communications: Please ensure you read and understand all Advice and Instructions provided by our dedicated Customer Care Team to prevent delays, frustration and anxiety at this very difficult time.
6. Secure Booking: YOUR BOOKINGS ARE SAFE WITH US - we are working to ensure a smooth service and your patience is highly appreciated. Please see our COVID 19 FAQ's for more information
7. Travel Restrictions:
a. A number of countries worldwide have imposed travel restrictions, please check the latest travel advice before you fly.